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Why Buy From Us
Who we are
The Device Depot offers cost effective options to get you into a better device and won't break the bank. Don't have all the cash? We offer flexible financing plans through affirm. The Device Depot takes pride in all the products we offer in order to provide you with the best experience once you receive your product! We hang our hat on customer service and strive to be the best in the industry.
All orders shipped within the 48 U.S. State will not incur sales tax at checkout. (Except Arkansas Orders)
All our devices are unlocked for any carrier.
- Ex: Verizon, At&t, Cricket, Straight-Talk, T-Mobile, Metro, Sprint, Boost, C-Spire, Consumer Cellular
Fair - Heavy scratches on screen and housing, no cracks, 100% Functional, 90 Day Warranty
Good - Moderate scratches on screen/housing, no cracks, 100% Functional, 90 Day Warranty
Great - Light scratches on screen/housing, no cracks, 100% Functional, 90 Day Warranty
What payment methods are accepted?
- Visa, MasterCard, AMEX, and Discover
- Affirm Financing, Rates Starting at 0% APR
- Apple Pay
- Google Pay
What is your return policy?
- Re-Stocking Fee Applies
What is your cancellation policy?
If you would like to cancel an order, please email or call our customer service team.
Cancellations received BEFORE shipment:
- 10% re-stocking fee (Card Processing Fees)
Cancellations received AFTER shipment:
- We Provide Return Label
- 20% re-stocking fee
How do I place an order?
First, locate the product you would like to purchase and select the quantity you'd like to order. Tap the “Add to Cart” button and proceed to checkout.
You will find your cart at the "My Cart" button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout".
Enter your shipping/billing and select your payment method. Follow the instructions on the page and finish checking out. Once your order has been placed, you will receive a confirmation email from us with the details of your order.
How will my order be shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. Payments usually process instantly and we can release the item to shipping within the same day. Most orders will ship within 24hrs of ordering.
How can I check my order status?
After your purchase you will get an email or text with a link that you can tap on to a "track your order" page
- Tracking # will be sent via email or text once your order ships.
Do you charge sales tax?
We charge sales tax on any order thats within the state of Arkansas. Orders from outside Arkansas will not be charged sales tax!
When will my order ship?
All our products will ship within 24hrs of the order being placed. We do not ship on the weekends. Orders placed on the weekend will ship the following business day. Estimated shipping dates will be listed at the checkout page.
- 4.7-inch Super Retina Display (LCD)
- 625 Nits, Max Brightness
- Touch ID, Home Button
- Single 12MP Wide Camera, with Slow-Mo feature.
- 4K video recording at 24 fps, 30 fps, or 60 fps
- 7MP Front-Facing Camera
- Talk Time: Up to 14 hours
- Internet Browsing: Up to 12 hours
- Video Playback: Up to 13 hours
- Wireless Charging
Splash, Water, and Dust Resistant
- IP67 Rating